It's my first time at groove. what do i need to knoW?
Please arrive 10-15 minutes early to your first class to get registered and fill out our health waiver. Please bring a yoga mat, water and towel. Bottled water is also available for purchase.
do i need to make a reservation?
Since many of our classes sell-out, we highly recommend making a reservation if you want to guarantee a spot in class. Otherwise, spots fill on a first-come, first served basis.
Will the class package i purchase expire?
Yes, Groove class packages do expire after the purchase date:
5 classes in 3 months
10 classes in 6 months
20 classes in 9 months
Traveling Groover 3 classes in 1 week
It is our policy not to extend the expiration unless it’s for an emergency medical situation accompanying doctor’s notes or other documentation. If you’re unsure of when you’re package expires, you may check your Mindbody Online account, or we will gladly assist you at the studio.
how hot is the room going to be?
Our classes will be moderately heated to around 83-86 degrees.
do you have showers or childcare available?
We offer separate men’s and women’s dressing areas, as well as a restroom for your convenience. Our current location does not offer showers or childcare at this time.
What ages can attend classes?
Children under 18 must have a parent present to sign the health waiver on their first day. Bring your kids or your Grandma, all ages are welcome!
do you have gift cards available? how can i purchase them?
We have gift cards available for purchase at the studio or online. You can purchase a gift card online here.
i forgot to bring my wallet to the studio, can i still attend class?
We require payment before class starts, so please ensure you have either an active membership or punch-card at the studio, or carry your wallet with you when attending classes.
I won't be able to use all the classes in my package. Can I transfer them to a friend or family member?
When purchasing a punch-card or unlimited membership, it is only good for the person you are purchasing for. Class packages are not transferable to friends or family members unless there is an emergency medical situation. Please contact us for more details if needed.
do you have any specials for new clients?
We offer a $69, one month unlimited package for new clients only.
How do i cancel my groove unlimited auto-renewing membership?
We are happy to accommodate your cancellation any time after the 3 month auto-withdrawl contract expires. The unlimited membership will automatically continue after the 3 months unless you advise us to cancel it. Please send those requests, 30 days in advance of wanting to cancel to groovy@grooveyogabend.com.
if i have an injury can i still practice at groove?
We request that you consult with your doctor prior to practicing and to please inform our instructors so we may assist you with various poses and make adjustments to your practice when necessary.
if im pregnant can i still practice at groove?
We request that you consult with your doctor prior to practicing and to please inform our instructors so we may assist you with various poses and make adjustments to your practice when necessary.
what is your cancellation policy?
We request that all clients cancel online reservations within eight (8) hours of the class start time so we may accommodate other clients on our waiting list. Simply return to your online reservation and click the cancel button. Our cancellation policy also applies to clients on the waitlist who have been moved to the class list. Waitlisted clients may cancel their reservation at anytime without charge (before they have been moved to the class list).
If a client fails to cancel their reservation, they will be notified via email and a class will be automatically deducted from their class package OR a $10 charge will be applied to the card on file for our monthly unlimited members.
***Groove reserves the right to cancel a Workshop unless minimum number of participants in Workshop is met. You will be notified via email if you’ve pre-registered for a Workshop and it has been canceled.